Returns & Exchanges
All sales are final.
In the event a shipment is lost or damaged we can offer a refund or exchange.
Order Cancellations
You may cancel your order within 24 hours of purchase for a full refund so long as the order has not been processed and issued a shipping label. After this period, cancellations are non-refundable.
Refunds
Due to the strict regulations of payment processing, refunds can be issued via: Cash App, Venmo, Check and other platforms.
Refunds are typically processed within three weeks of returning your package. This timeline accounts for:
- 5–10 business days for transit back to us
- 1 business days for processing the return
- 5–10 business days for your bank to complete the refund
Most refunds are processed much sooner. If you do not receive your refund within 14 days, please contact us at hello@thcastore.com, and we will work quickly to resolve the issue.